Systems development is a team event

Many small business owners get overwhelmed at the thought of writing hundreds, if not thousands, of procedures. I must admit that I would find such a task overwhelming, and I enjoy writing.

So I will offer a little advice: Don’t do it. That may sound strange coming from an advocate of systems, but as the title implies, you should enlist your team in the effort.

The most effective way to do this is to ask them what part of their job is the most frustrating. Then work with them to eliminate that frustration. Not only will you make their job easier and more enjoyable, you will demonstrate the effectiveness of developing systems for the business.

Too often small business owners try to impose their ideas upon everyone else. While the owner certainly has this right, it is seldom the most effective approach. A baseball coach will not get the most out of his players if he constantly ignores their ideas and input. The same is true of a business owner.

If you feel overwhelmed by the challenges of owning a business, remember that you have a team behind you. Use them.

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